Sunway Lost World Hotel - Ipoh

No. 1 Persiaran Lagun Sunway 1, Sunway City Ipoh, Ipoh, Malaysia, 31150show map
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Rooms and Guests
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Highlights
7
Very goodBased on  102 reviews
Overview

Sunway Lost World Hotel is a 3-star property situated at about 9 km distance from Perak Cave Temple.

Han Chin Pet Soo Museum is about 3.6 km from the hotel.

Set next to a theme park and a stadium, this hotel also offers an aqua park, an outdoor swimming pool and a library on site.

Sultan Azlan Shah airport is situated within a 15-minute drive from Sunway Lost World Hotel.

Rooms

Staying in one of the hotel’s 174 individual rooms, guests will enjoy a spectacular view over the garden and make use of complimentary wireless internet, a safe, TV, a work desk and a telephone. Bathrooms feature a shower, a bidet and a bathroom phone.

Services

The on-site comforts include free self parking, a storage room and a lift.

Relax

Guests with children can use cribs and a pool available on the premises.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Number of rooms:   174.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

24-hour check-in

24-hour reception

Food/ Drinks

Restaurant

Shuttle

Paid shuttle service

Swimming pool

Outdoor swimming pool

Spa and relaxation

Jacuzzi

Spa & wellness centre

Services

  • Paid shuttle service
  • Housekeeping
  • Self-service laundry
  • Dry cleaning
  • Bell staff/Porter

Dining

  • Restaurant
  • Halal food

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's pool

Spa & Leisure

  • Outdoor swimming pool
  • Spa & wellness centre
  • Jacuzzi
  • Library
  • Hot spring bath

Room features

  • Individual air conditioning
  • In-room safe
  • Living room
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Shower
  • Hair dryer
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Telephone
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Good to know
Check-infrom 3 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 12 yearsExisting beddingFREEExtra bedChildren above
12 years or adults
Extra bed
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
Getting around
Airports
Sultan Azlan Shah Airport (IPH)5.9 mi
Taiping (TPG)34.6 mi
Train
Ipoh Railway Station6.0 mi
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Reviews
6.8
Very goodBased on  102  reviews
  • 5.4
    Guest rating

    Nothing except that it's the nearest to the Lost World of Tambun amusement park & the car park lots were excellent.

    The arrangement was terrible. I have made a confirmed booking for 2 exotic rooms. It turned out they changed it to standard rooms due to fully occupied. However they gave me extra bed with no extra charge as to replace the exotic room. Mr. Shah the receptionist was nice, but, the Malay/ chinese lady receptionist was very very rude on the phone. She told me that there is no exotic room, exotic room is only prepared if there's a request. I said I feel cheated because the room was advertised in their website. She said it was just a marketing illustration. However, the cleaners and the guards were very nice. Food for breakfast, not variety.

  • 2.8
    Guest rating

    I liked the hot springs that was nearby.

    I didn't like the hotel overall. The wi-fi for our room was intermittent at best . Even after the hotel staff had supposedly got it fixed, wi-fi was pretty much non-existent. The hotel did not have a swimming pool or a fitness centre as was stated in Booked.net. That was a huge disappointment. I don't know who is to blame for that, Booking. com or Lost World hotel. Either way, it was false advertisement. I had chosen to stay at Lost World Hotel because it was supposed to have a swimming pool. Otherwise, we would have stayed in a hotel in the heart of Ipoh. The toilet didn't seem like it enjoyed flu sing even after we complained and the staff had supposedly fixed it. The pillows were extremely uncomfortable. We had to attend a seminar the next day and we never got any sleep. Driving back to Kuala Lumpur, we had to stop several times to take a nap. It would have been better to sleep in the car for our trip to Ipoh rather than stay at Lost World Hotel. The hotel didn't have a restaurant except for a chain restaurant called Pappa Rich. Needless to say, we didn't bother with that. For complimentary breakfast, we were supposed to walk across to the Lost World Resort. We didn't bother because, we suspected that it would have been as disappointing as everything else in the hotel. We paid about RM203.00 for a night's stay. It was definitely not worth that amount of money. I think RM80.00 would be a fair amount. On top of that, the hotel almost got away with charging us RM220.00 for the night because they had apparently upgraded us without our knowledge. Overall, I am extremely disappointed with the Lost World Hotel.

  • 4.6
    Guest rating

    The hotel is near the mountains and the theme park. Nice view and fresh air. The breakfast spread is alright.

    As we stayed during the high peak season, the hotel cannot cope with the crowd and check in took a long time. We only managed to check in at 5 pm, which make us lose a lot of time. The hotel's facilities are limited. As f & b outlets are some distance away, it is not convenient.

  • 7.4
    Very good

    My wife and me really had a good and restful holiday.The hotel was well situated and very away from the city.Would make a trip again in the near future.

    The breakfast could have been better.

  • 7.0
    Very good

    Hot Spring is very nice. Room is spacious and breakfast is good.

    The room door (entrance door) gap at the bottom is too big, easily can hear other guests shouted at the corridor. A mini fridge should put inside the room.

  • 8.2
    Fabulous

    hot springs water theme park room

    your restaurant need to be improved.

  • 8.8
    Superb

    location is excellent.natural beauty abundance.petting zoo of lost world is the best we seen.can do better by offering more discount for entrance to the themepark. especially those stay for more than 1 night.

    we love everything at lost world

  • 6.2
    Good

    Near lost world theme park

    Hotel check in n check out very slow.. Breakfast 6 choice only.. When booking requested 1double bed, still given 2 single bed..

  • 8.2
    Fabulous

    Their paparich cafe for breakfast is not surve variety menu

  • 10.0
    Exceptional

    its right next to the theme park. I love the theme park especially the hot spring. We would surely go back again

  • 5.8
    Guest rating

    very near to theme park/night hot spring connected rooms for family

  • 6.6
    Good

    Easy access to lost world lagoon. Clean.

    Long waiting time at the point of check in. Check in time suppose to be 3 but asked to wait for 45 mins as the room is not ready. Only one restaurant around hotel.

  • 5.0
    Guest rating

    Nothing much - only the environment

    The checking was late and also did not follow to what requested during my booking and confirmation with reservation after done the booking 3 weeks ahead.

  • 6.2
    Good

    It's location

    Lack of facilities ; eg. Restaurants and they dont even have coffea house or room service

  • 10.0
    Exceptional

    Its near to tambun theme park

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Highlights
7
Very goodBased on  102 reviews
Good to know
Check-infrom 3 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 12 yearsExisting beddingFREEExtra bedChildren above
12 years or adults
Extra bed
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Sultan Azlan Shah Airport (IPH)5.9 mi
Taiping (TPG)34.6 mi
Train
Ipoh Railway Station6.0 mi
+ More- Less
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